When you purchase a piece of jewelry from our e-shop, it will arrive at your door beautifully gift-wrapped in Alex Jona jewelry boxes, put inside an elegant jewelry box or pouch.

It will be accompanied by a personalized authenticity certificate with the description of the main characteristics of your jewel, such as the kind of precious gemstones used, their weight in carats, the title and the weight of gold or other precious metal (see Warranty & Certificates).

If you wish to include a personal message, please enter the details at the checkout or contact us before or right after the purchase.

Your order will be shipped to you via an insured carrier, securely encased in a discreet, unbranded box.

If you have any different requests or concerns feel free to contact us: we will be happy to assist you and meet your needs.